Fair Repair Scheme are here to help you
Suffering with problems in your property which your Council, Housing Association or Private Landlord aren’t repairing? We can help you!
Latest News
Mouldy Chigwell house putting baby’s health at risk
A FAMILY say a hole in their roof is causing “disgusting” mould and putting their newborn’s life at risk. Katrina Hampton and her partner, Darryl Murphy, of Limes Avenue, Chigwell, say rain water comes pouring into their bedroom and when it dries, it leaves thick...
Council rejects radical plan to solve damp homes crisis because it’s ‘too expensive’
The Hackney Gazette has reported that Islington Council have failed to agree to solve a crisis in their damp homes. The Gazette reports that the Council have refused to sign off the recommendations as it would be "too expensive". The report included recommendations...
Damp mould can seriously damage your health
The Daily Express has recently reported about the dangers of damp and mould to your health. In the article published on the 27th April, the newspaper quoted NHS Choices warnings. NHS Choices website effectively states that damp and mould in your property can...
How we can help you
Repairs completed at NO COST TO YOU
Your Council, Housing Association or Private Landlord will pay for the repairs in full so you won’t be charged a penny for the repairs
You will recover COMPENSATION
Affected areas may be REDECORATED
Who we can help
Council & Housing Association Tenants
Are the Council or Housing Association failing to repair your problems you’ve reported? We may be able to help you.
Private Tenants
Is your Private Landlord ignoring your complaints or failing to repair the problems which you have reported to them? We may be able to help you.
Get our help today
Complete the form below and one of our team will call you straight back.
Why choose the Fair Repair Scheme?
No Win No Fee
A Trusted Brand
A Friendly Team
Suffering with any of these problems? We’re here to help you
Damp or mould
leaking pipes
faulty electrics
damaged guttering
faulty boiler
damaged roof tiles
cracked brickwork
moss or growth
Our simple step by step process
Complete our quick online form with your information
One of our team will call you to set up your file
A photographer will take pictures of the problems
We will send a complaint to your Housing Provider
We will instruct an independent surveyor
The Housing Provider will be advised of the total claim
We can help if you rent from:
The Council
Housing Association
Private Landlord
Frequently Asked Questions (FAQs)
Who can claim?
You must have reported these problems to your Housing Provider who has failed to repair these adequetly.
Your Landlord is legally obliged to repair problems in your property.
What can I claim for?
We can also claim a proportion of your rent back as compensation for the time you have suffered with these problems.
As well as this, we may be able to claim for any damaged possessions, such as furtniture, which have been affected by the disrepair.
We also may be able to claim for any illness or health problems that have been diagnosed/triggered by the disrepair.
How long does this take?
The Court imposes strict time limits in these type of cases and if your Housing Provider fails to adhere to these time limts, we will not hesitate to issue Court Proceedings.
How much will I receive?
We will always present any offers of compensation to you with professional advice as to whether this is reasonable or not.
How much do you charge?
Is this really No Win No Fee?
The only time this does not apply is if you are not compliant.
A guide to Housing Disrepair
Housing Disrepair Claims are available to consumers who are suffering with disrepair in their rented property.
YOUR LANDLORD IS LEGALLY OBLIGED TO REPAIR YOUR PROBLEMS, IF THEY FAIL TO DO SO – WE CAN HELP YOU.
The Fair Repair Scheme Housing Disrepair Department was established to help tenants in Council, Housing Association, Privately Rented properties with disrepair.
If you are suffering with disrepair in your property which you have reported to your landlord more than 2 months ago and nothing has been done to rectify the problem, we may be able to help you.
Our Housing Disrepair Department ensure that the disrepair issues are identified and they are repaired to the highest standard. We also aim to get the repairs done as quickly as possible.
Once the repairs are completed, our Housing Disrepair Department will push for compensation for you for the period which you have had to encounter these problems for.
If you would like to book a Free Consultation, please complete the online form or call us on the number above.
We work on a strictly NO WIN NO FEE basis.
Contact Us
There are a few different ways which you can contact us.
Live Chat (quickest and easiest way)
Between the hours of 8am and 11pm EVERYDAY, our Live Chat team are online to help you.
Just visit this website and the live chat is at the bottom right of your screen. Our team will then be able to help you with any questions you have.
You can email help@fairrepairscheme.co.uk
We aim to respond to all emails within 48 hours.
Telephone
You can contact us on 01244 952 476. Please note that our telephone hours are as follows:
Monday to Thursday – 9am to 7pm
Friday – 9am to 5:00pm
Saturday, Sunday, Bank Holidays – closed